Use Case: Product Specialist

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Course Description

For many product specialists, it is important to find out exactly why some products cause issues for customers. Creating a dedicated dashboard to analyse the ratio of returns to sales and the reason for the return would be an efficient way to enhance your analysis. In this course we will show you how to produce such a dashboard.

This training is based on Pyramid 2020.17. Make sure to download and install the training models located here.

Please adjust your screen zoom setting when you open the use case to see it in full screen mode. 

You will learn:

  • how to utilise a sankey chart to analyse product to reason for return
  • model mapping to link product category and region between sales and returns model
  • Linking these reports to a dedicated dashboard
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